7u8 Responsible Gaming — Your Protection Is Our Commitment
Enjoy entertainment within your limits. 7u8 is committed to giving you a safe and informed gaming experience.
Our Responsibility
We believe in safe entertainment
7u8 is a trusted online gaming platform in Bangladesh, and we believe gaming should always be a form of entertainment — not a source of financial pressure or mental distress. Responsible gaming is the core foundation of our platform. We place the highest importance on the wellbeing and safety of every one of our users.
When online gaming goes out of control, it can have a negative impact on personal, family, and financial life. That is why 7u8 provides its users with various protection tools and guidelines, so that everyone can enjoy gaming consciously and responsibly. These responsible gaming principles apply to all of our users.
Remember: gaming is for entertainment only. There is no guarantee of winning — and never bet more than you can afford to lose. The core principle of responsible gaming is to have fun while staying within your limits.
Protection Tools
Your safety tools
Set Deposit Limits
You can set a daily, weekly, or monthly maximum deposit limit. Once set, a limit takes effect immediately. A 24-hour waiting period applies if you want to increase a limit. The minimum deposit at 7u8 is ৳200, but you can set a lower limit to suit your needs.
Financial ControlTime Limits and Reminders
Use the time-limit tool to control the length of your gaming sessions. When the set time is up, you will receive an alert. Spending too long gaming can turn healthy entertainment into a problem — so build the habit of taking breaks and spend time with your family.
Time ManagementTime-Out
If you feel you need a short break, take a time-out lasting anywhere from 24 hours to 30 days. During the time-out, you will not be able to log in to your account or make any transactions. Use this time to recover and regain a balanced perspective on gaming.
Peace of MindSelf-Exclusion
If gaming addiction has become serious, use the self-exclusion feature. Your account can be completely closed for anywhere from 6 months to 5 years. During this period you will have no access to the platform in any way. Contact our support team to activate self-exclusion.
Long-Term ProtectionAge Verification — 21+ Only
7u8 is for players aged 21 and above only. Age verification is mandatory at registration. No minor may open an account or play any games. If there are children or teenagers in your household, please activate parental controls on your device.
Age ProtectionReality Check
At regular intervals a pop-up will let you know how long you have been playing and what your net result is. This information will help you make informed decisions. Always treat gaming as entertainment, never as a source of income.
Building AwarenessRecognising the Signs Matters
Signs of problematic gaming
If any of the following signs appear in you or someone you know, it may indicate a gaming addiction. Seeking help in time is always the wisest decision.
- Betting beyond your budget and placing more bets to try to recover lost money
- Trying to stop gaming but failing to do so
- Hiding your gaming from family or friends
- Neglecting work or studies because of gaming
- Feeling restless or irritable when you cannot play
- Taking on debt or selling possessions to fund gaming
Healthy Gaming Habits
The golden rules of responsible gaming
Like any leisure activity, gaming has its own set of healthy rules. Following these rules keeps gaming enjoyable at all times.
- Only bet money that you can afford to lose
- Stick to a budget and time limit you have set in advance
- Always treat gaming as entertainment, never as a way to earn money
- Take regular breaks and spend time with family and friends
- Avoid gaming when you are under stress or going through a difficult time
- If you sense a problem, contact us right away
How to Use
How to activate the protection tools
From Account Settings
After logging in, go to Account Settings and find the "Responsible Gaming" section. There you will find deposit limit, time limit, and reality check tools. Any limit you set takes effect immediately.
Via Live Chat
For self-exclusion or a long-term break, contact our 24/7 live chat support. Our support team speaks Bengali and will help you with complete confidentiality.
Via Email
You can also send any protection-related request by email: [email protected] — we will process your request promptly.
Review Your Transaction History
Your full transaction history is available in your account. Review your gaming patterns and adjust your limits as needed. Transparency is part of responsible gaming.
Financial Limits
Set limits on deposits and withdrawals
Deposit
The minimum deposit at 7u8 is ৳200. Our supported payment methods are: bKash, Nagad, Rocket, and bank transfer. As part of responsible gaming, you can set your own daily or weekly maximum limit.
Withdrawal
The minimum withdrawal is ৳500. Withdrawals are typically completed within 30 minutes to 3 hours. Rather than leaving large amounts in your account on impulse, withdraw according to your actual needs.
A Helping Hand
We are here when you need us
24/7 Support Service
For gaming addiction or any other concern, our Bengali-speaking support team is by your side seven days a week, twenty-four hours a day. Do not hesitate to reach out — your matter is completely confidential.
Frequently Asked Questions
Questions and answers about responsible gaming
Play responsibly and enjoy yourself
Come to 7u8 and enjoy your favourite games in a safe gaming environment. Browse our FAQ for more information or speak directly with support.